FAQ

1. What is the shipping cost?

Shipping times and costs can be varied based on the items you put on your virtual shopping bag. 
You can check the detail here
Or see the estimated shipping fees and times at the checkout.

2. How long will it take to ship my order?

Orders from our facility typically ship within 3-10 business days after the order has been processed. Once your order has left our facility you can expect it to arrive within 10-21 business days.

International orders may take an additional 1-2 weeks.

Please note that delays with the carrier may occur that fall beyond our control.

3. Size Guide

Please check the sizing guide for all of the sizing information on different brands and products here.

4. What is the status of my order?

You can keep track of your order here.

5. My orders is past the estimated delivery time.

Orders from our facility typically ship within 3-10 business days after the order has been processed. Once your order has left our facility you can expect it to arrive within 10-21 business days. International orders may take an additional 1-2 weeks.

If your order has not arrived within the times stated above, please contact customer service here.

You can keep track of your order at any time here.

6. Why is my tracking information not working?

Please note that tracking information updates once the order has left our facility and has been picked up and scanned by the postal courier.

If you placed your order over 21 days ago and your tracking information is still not available please contact customer support here.

Be sure to have your order number and email that was used to make the purchase when contacting our support.

7. Changes to order.

Because orders are custom made and printed on demand, we offer order changes for 12 hours. If your order is eligible you can request changes here.

8. Order cancellation.

Due to the orders being custom made design, we offer order cancellations for 12 hours after the order has been placed. If your order qualifies you can request cancellation here.

9. Refund or Exchange.

If your item is missing, materially defective, or is incorrect please contact us here.

If you would like further information on our Refund or Exchange policy, it can be found here.

10. Didn’t Receive Confirmation Email.

When an order is placed we immediately email you your receipt. This email (the confirmation email) also contains your order details.

If you did not receive your confirmation email please follow these steps:

  • Check your spam folder and other email accounts, especially if you checked out with PayPal.
  • If these don’t work, please here and contact us.

11. How do I contact customer support?

We are glad to answer any questions that you may have, please contact customer support here.

12. What’s product material?

Popular Tee – Unisex

  • Gildan Adult Heavy Cotton™ 5.3 oz. T-Shirt
  • 100% preshrunk cotton
  • Seamless rib at neck
  • Taped shoulder-to-shoulder
  • Double-needle stitching throughout
  • Tear-away label
  • 7/8″ collar
  • Classic fit-Unisex

3D Legging

  • 360 degree All-Over-Print made by using dye- sublimation technology
  • Design will not fade, crack, flack or peal
  • Made from a 85% polyester and 15% spandex blend
  • Handmade using a cut and sow technique
  • Printed in the P.R.C

Note: Actual colors may differ due to light and display setting of customer computer screens. May have a 2-3 cm variance in deign placement.

3D Clothing

  • 360 degree All-Over-Print made by using dye- sublimation technology
  • Design will not fade, crack, flack or peal
  • Made from a 95% polyester and 5% spandex blend
  • Available Products
    • Tee shirt
    • Long sleeve shirt
    • Sweatshirt
    • Hoodie
    • FULL ZIP hoodie with front pockets
  • Handmade using a cut and sow technique
  • Printed in the P.R.C

Note: Actual colors may differ due to light and display setting of customer computer screens. May have a 2-3 cm variance in deign placement.

3D Kid Clothing

  • 360-degree All-Over-Print made by using dye- sublimation technology. Made by high quality fleece, completely resistant to shrinking and wrinkling. Ultra-soft premium fabric (100% Microfiber Fleece) printed outside, inside is colored white with fuzzy fleece for warmth
  • Machine wash cold, tumble dry on low heat. Avoid direct heat. Do not use bleach
  • Design Features: Full zip-up hoodies with pockets on both front sides, plus velvet inside enough material warm your arms; Drawstring hoodie; Sweatshirt; Fashion shirt, Long sleeve hoodie
  • 360-Degree 3d digital printing in back, front and hood; Stylish and attractive; Using dye-sublimation technology, without ever fading, cracking, peeling or flaking
  • Because of lighting and display, there will be a little color difference, please understand
  • Please allow 2-3 cm differs due to manual measurement
  • Printed in the P.R.C

Men’s Long Sleeve

  • Gildan Adult Heavy Cotton™ 5.3 oz. Long-Sleeve T-Shirt
  • 100% preshrunk cotton
  • Double-needle stitching throughout
  • Seamless rib at neck
  • Taped shoulder-to-shoulder
  • Ribbed cuffs

Hooded Blanket & Blanket

  • Made with 100% ultra soft microfiber fleece, print side
  • Underside is lined with added fleece layer
  • Double-needle stitching throughout
  • Shrink-resistant fabric
  • Printed in the P.R.C

Men’s Hoodie

  • Gildan Adult Heavy Blend™ 8 oz., 50/50 Hood
  • Pill-resistant air jet yarn
  • Double-needle stitching throughout
  • Double-lined hood
  • Pouch pocket; matching drawcord
  • 1×1 ribbed cuffs and waistband with spandex

Women’s Tee Shirt

  • Next Level Ladies’ Made in USA Boyfriend T-Shirt
  • 4.3 oz.,100% combed ring-spun cotton fine jersey
  • Fabric laundered for reduced shrinkage
  • 1×1 baby rib-knit set-in collar
  • Tear-away label
  • Made in USA
  • Sideseamed

Tank Top – Unisex

  • Bella + Canvas Unisex Jersey Tank
  • 4.2 oz., 100% combed and ringspun cotton
  • Unisex sizing; retail fit; sideseamed
  • Tear-away label

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